Cut your confirmation costs without losing control. Cashod confirms COD orders automatically over WhatsApp the moment a customer agrees, using a confidence threshold you set. Low-confidence or unclear replies — and every cancellation — are escalated to your call center team. Add missed-call escalation so the AI steps in after a set number of unanswered calls.
Automated Order Confirmation
Without manual calls
Less call-center time
Confirms in seconds
Discover the advantages that make this feature essential for your COD business
Auto-confirm when the customer agrees
Confidence threshold you control
Unclear cases escalated to your team
Cancellations never automatic
Missed-call escalation to AI
One-tap WhatsApp confirmation templates
See how this feature helps businesses like yours succeed
Confirm hundreds of COD orders a day automatically instead of calling each customer.
Keep confirming orders overnight and on weekends when your call center is closed.
Let AI handle the easy confirmations and route only the tricky ones to human agents.
Transform your operations with our powerful tools
Manual tracking in spreadsheets causing errors
Hours spent on repetitive tasks daily
No visibility into real-time data
Scattered information across multiple tools
Automated tracking with 99.9% accuracy
Save 50%+ time with smart automation
Real-time dashboards and instant insights
Everything in one unified platform
Get started in minutes with our simple setup process
Link your e-commerce platform or start from scratch
Customize the feature to match your workflow
Begin managing your COD business more efficiently
Got questions? We've got answers
The AI reads the customer's WhatsApp reply and confirms only when they clearly agree and its confidence passes the threshold you set. Everything else goes to a human.
Yes. Cancellations are never automated — they're always routed to a call-center agent for a human decision.
Turn on missed-call escalation and the AI takes over confirmation on WhatsApp after a set number of unanswered calls.
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