Order Management
Track and manage all your COD orders in real-time with powerful filtering and bulk actions.
Cashod's order management gathers every cash-on-delivery order — from Shopify, YouCan, WooCommerce, Lightfunnels, Google Sheets, Storeep, xPage, WhatsApp or the API — into one live list. Each order carries its confirmation, shipping and payment status, and duplicates and blacklisted numbers are caught on arrival.
Updated September 2026Three steps, then it runs on its own.
ORDER-2053 has the same phone and product as ORDER-2052 from 4 minutes ago — held before anyone calls.
What you can do
Three statuses per order
Confirmation (pending, confirmed, cancelled, duplicated, fake, rescheduled), shipping (from not shipped to delivered or returned) and payment are tracked separately, so you always know where an order really stands.
Duplicates caught on arrival
Orders are matched by the last nine digits of the phone number across all your stores. You can merge a customer's open orders into one parcel before anything ships.
Blacklist protection
An order from a blacklisted number arrives already marked as fake, so nobody wastes a call or a delivery fee on it.
Filters and bulk actions
Filter by status, store, source, courier, product, agent or missed calls, then send to delivery, print labels, assign agents or send WhatsApp messages to the whole selection.
Automatic assignment
New orders get a courier from your delivery rules and an agent from your assignment rules — round robin, lowest load or best performance.
Exports you control
Export the selection or the current filter to CSV or Excel, up to 50,000 rows, and save your column layouts as templates.
Monday morning, three stores
134 orders came in overnight from Shopify, YouCan and a Google Sheet. Cashod held 2 duplicates and 1 blacklisted number, and the team started confirming one clean list at 9:00.
Sample figuresIt compares the last nine digits of the customer's phone number across every store in your account and flags orders that are still open, so you can cancel, mark as duplicate or merge them before shipping.
Yes. Orders arrive from Shopify, YouCan, WooCommerce, Lightfunnels, Google Sheets, Storeep, xPage, WhatsApp, webhooks and the public API, each tagged with its source and store.
It is created with the confirmation status 'fake', so it stays out of your confirmation queue and never reaches a courier by mistake.
Yes, to CSV or Excel, either the selected orders or everything matching your filters, with the columns and headers you choose.
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