Refund Policy
Our commitment to your satisfaction
14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee on all Cashod plans with no exceptions. If you're not satisfied with our service for any reason, simply contact us within 14 days of your purchase for a full refund. No questions asked, no conditions.
Key Points
You have 14 days from the date of purchase to request a full refund. This applies to all subscription plans without exception, whether monthly or annual.
We don't require you to provide a reason for your refund request. There are no conditions or exceptions. Your satisfaction is our priority.
You'll receive a full refund of the amount paid. No partial refunds, no deductions, no exceptions.
Refunds are processed within 5-10 business days using your original payment method.
How to Request a Refund
Requesting a refund is simple and straightforward:
- Contact our support team at support@cashod.ma
- Provide your account email and order details
- We'll confirm your refund request within 24 hours
- Receive your refund within 5-10 business days
Subscription Refunds
Our 14-day money-back guarantee applies equally to all subscription types with no exceptions:
- Monthly subscriptions: Full refund within 14 days of purchase
- Annual subscriptions: Full refund within 14 days of purchase
- You can cancel your subscription at any time. If you cancel within the 14-day refund window, you will receive a full refund.
Payment Processing
Our payments are processed by Paddle, a trusted Merchant of Record. When you request a refund, Paddle handles the refund processing on our behalf in accordance with Paddle's Buyer Terms. This ensures your payment information is secure and refunds are processed efficiently.
Need Help?
If you have any questions about our refund policy or need assistance with a refund request, our support team is here to help.
support@cashod.ma