Introduction

At Cashod, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We are committed to protecting your personal information and being transparent about our data practices.

Our Privacy Principles

Data Encryption

All data is encrypted in transit and at rest using industry-standard protocols

Data Protection

We implement comprehensive security measures to protect your information

Transparency

We are clear about what data we collect and how we use it

Compliance

We comply with international data protection regulations and best practices

Information We Collect

We collect information that you provide directly to us when you register for an account, use our services, or communicate with us. This includes: Personal information such as your name, email address, phone number, and business details. We also collect information about how you use our platform, including your interactions, preferences, and settings. Technical information is automatically collected when you access our platform, including your IP address, browser type, device information, and operating system. We use cookies and similar technologies to enhance your experience and analyze platform usage.

Personal information (name, email, phone, business details)
Business information including company name, tax ID, and business address
Platform usage data and interactions
Technical information (IP address, browser, device)

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes processing your orders, managing your account, and providing customer support. We analyze usage patterns to understand how our platform is used and to develop new features that better serve our users. We also use your information to communicate with you about updates, security alerts, and promotional offers (which you can opt out of at any time). Your information helps us detect and prevent fraud, maintain security, and comply with legal obligations. We never sell your personal information to third parties.

Provide and improve our services
Platform and service improvement through analytics and user feedback
Send updates and security alerts
Analyze usage and develop new features

Data Security

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. All data transmitted to and from our platform is encrypted using TLS 1.3 protocol. Data stored on our servers is encrypted at rest using AES-256 encryption. We conduct regular security audits and penetration testing to identify and address potential vulnerabilities. Our team members have access to your data only on a need-to-know basis, and all access is logged and monitored. We maintain strict access controls and authentication requirements.

Third-Party Services

We work with trusted third-party service providers to help us operate our platform and serve you better. These providers include cloud hosting services, payment processors, delivery companies, and analytics tools. All third-party providers are carefully selected and required to maintain appropriate security measures and use your data only for the purposes we specify. We do not share your personal information with third parties for their own marketing purposes. When you integrate external platforms like Shopify or Google Sheets, those services will have access to certain data as necessary to provide the integration functionality. Please review their respective privacy policies to understand how they handle your data.

Shopify - For e-commerce platform integration and store management
Analytics and monitoring tools
Payment processors for transactions
Delivery company integrations

Your Privacy Rights

You have the right to access, correct, or delete your personal data at any time. You can update most of your information directly through your account settings. You can request a copy of all personal data we hold about you in a portable format. You also have the right to object to certain types of data processing and to opt out of marketing communications. If you wish to exercise any of these rights or have questions about your data, please contact us at privacy@cashod.ma. We will respond to your request within 30 days.

Access your personal data
Correct inaccurate information
Request data deletion
Export your data in portable format
Right to object to data processing under certain circumstances

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy team at privacy@cashod.ma. We take all privacy inquiries seriously and will respond promptly.